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Update login and report viewing guide with new screenshots and improved instructions

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Milos Djakovic 2025-07-21 17:28:31 +02:00
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login-and-view-reports/login-and-view-reports.md
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@ -4,7 +4,7 @@ As a customer, you can access shared reports to monitor the progress of activiti
## Logging In ## Logging In
![Login page with customer credentials filled in]() ![Login Screen](https://gitea.redburst.com/lastmiler-knowledge-base/Customer/raw/branch/main/login-and-view-reports/screenshots/01-customer_login.v1.png)
To access your shared reports, you'll need to log in to the Lastmiler platform using the credentials provided to you. To access your shared reports, you'll need to log in to the Lastmiler platform using the credentials provided to you.
@ -20,19 +20,19 @@ To access your shared reports, you'll need to log in to the Lastmiler platform u
## Selecting Your Organization ## Selecting Your Organization
![Customer reporting page showing organization selection]() ![Organization Selection](https://gitea.redburst.com/lastmiler-knowledge-base/Customer/raw/branch/main/login-and-view-reports/screenshots/02-select-organization.png)
Once logged in, you'll need to select your organization to access your shared reports: Once logged in, you'll need to select your organization to access your shared reports:
1. Look for the dropdown menu in the top left corner of the screen 1. Look for the dropdown menu in the top left corner of the screen
2. Click on the dropdown to see available organizations 2. Click on the dropdown to see available organizations (you can search for organizations if needed)
3. Select your organization from the list 3. Select your organization from the list
After selecting your organization, you'll see the list of reports that have been shared with you. After selecting your organization, you'll see the list of reports that have been shared with you.
## Viewing Your Shared Reports ## Viewing Your Shared Reports
![Customer reports list showing available shared reports]() ![Customer Reports List](https://gitea.redburst.com/lastmiler-knowledge-base/Customer/raw/branch/main/login-and-view-reports/screenshots/03-reports-list.png)
You'll see a list of reports that have been shared with you by your service provider. Each report shows: You'll see a list of reports that have been shared with you by your service provider. Each report shows:
@ -44,7 +44,7 @@ To view a report, click the **"View"** button next to the report you want to mon
## Report Overview ## Report Overview
![Customer report overview showing maps and progress]() ![Report Overview](https://gitea.redburst.com/lastmiler-knowledge-base/Customer/raw/branch/main/login-and-view-reports/screenshots/04-report-overview.png)
The report overview displays: The report overview displays:
@ -55,8 +55,6 @@ The report overview displays:
### Customizing Your View ### Customizing Your View
![Report overview customization options with checkboxes]()
You can customize what you see on the map using the checkboxes above the map: You can customize what you see on the map using the checkboxes above the map:
- Toggle visibility of different map elements - Toggle visibility of different map elements
@ -67,7 +65,7 @@ To see detailed information for any specific area, simply click on it on the map
## Detailed Area View ## Detailed Area View
![Customer report detailed view showing area-specific information]() ![Report Detailed View](https://gitea.redburst.com/lastmiler-knowledge-base/Customer/raw/branch/main/login-and-view-reports/screenshots/05-report-detailed-view.png)
When you click on an area, you'll see detailed information in the side panel: When you click on an area, you'll see detailed information in the side panel:
@ -78,8 +76,6 @@ When you click on an area, you'll see detailed information in the side panel:
### Understanding Distributor Activity ### Understanding Distributor Activity
![Detailed distributor tracking showing movement paths]()
The map shows detailed distributor information: The map shows detailed distributor information:
- **White circle with black border**: Oldest recorded location - **White circle with black border**: Oldest recorded location
@ -89,7 +85,7 @@ The map shows detailed distributor information:
### Viewing Location Details ### Viewing Location Details
![Tracking point details showing timestamp and information]() ![Tracking Point Details](https://gitea.redburst.com/lastmiler-knowledge-base/Customer/raw/branch/main/login-and-view-reports/screenshots/06-tracking-point-details.png)
For more granular information: For more granular information:
@ -128,3 +124,7 @@ If you encounter problems accessing your reports:
5. **Clear browser cache** - Sometimes browser issues can prevent proper loading 5. **Clear browser cache** - Sometimes browser issues can prevent proper loading
For technical support or questions about your shared reports, contact your service provider who can assist with access issues and provide additional information about the data you're viewing. For technical support or questions about your shared reports, contact your service provider who can assist with access issues and provide additional information about the data you're viewing.
4. **Check expiration dates** - Some shared reports may have time-limited access
5. **Clear browser cache** - Sometimes browser issues can prevent proper loading
For technical support or questions about your shared reports, contact your service provider who can assist with access issues and provide additional information about the data you're viewing.