# How to securely install and run the Lastmiler App

(English Android version - May 2025)

## Prerequisites

- Make sure that your Android device runs minimum Android version 13 or preferably the latest one version 15.
  - You can view this information in: "Settings > About device > Version" or similar on various models.
  - If your device requires a system update, please attempt do so now in: "Settings > System & updates > Software update" or similar on various models.
- Make sure that your device has logged in access to Google Play Store
  - …and not Huawei AppGallery.

## The installation

1. Start the "Play Store App"
2. Select "Search" in the bottom menu
3. Search for "lastmiler" in the top search bar
4. Select the Lastmiler App in the results list
5. Tap "Install"
6. Wait until the installation is ready and go back to your device's main screen

## When starting the app

**It is very important to follow all the steps in this setup document for optimal use of the Lastmiler App!**

- Tap Allow when the app is asking about Notifications at first start up.
- Continue with the next steps in this document and complete them all.

## Using the App for the first time

1. Make sure that the Lastmiler App is started on your device and that you can see the Login Page.
2. Fill out "Email", "Password" and tap "Login"
3. Tap "Tracking" in the main menu
4. Tap "Start Tracking" in the tracking menu

## Configuration of the App 1/4

When starting tracking for the first time, a few
questions are automatically asked:

1. At "Background Locations Access" answer: "I understand"
2. At: "Allow Lastmiler to access this device's location?" answer: "While using the app"
3. At: "Allow Lastmiler to access your physical activity?" answer: "Allow"

## Configuration of the App 2/4

1. At: "Allow Lastmiler to access to this device's location in the background?" answer: "Change to Allow all the time"
2. At settings of "Location permission" set: "Allow all the time"
3. Go back out of the settings
4. Go out of the App to your device's main screen
5. Hold down the Lastmiler App icon two seconds and select: "App info" in the menu

## Configuration of the App 3/4

1. Tap: "Force stop"
2. Confirm by tapping: "Force stop"
3. Untick: "Manage app if unused"
4. Tap: "Battery usage"

## Configuration of the App 4/4

1. Tick (On): "Allow background activity"
2. Confirm by tapping: "Allow"
3. Go back out of the settings
4. Go to your device's tile menu (usually drag
the screen top down an inch)
Make sure that "Power saving mode" is
Off.

## Running the App

1. To start tracking simply tap: "Start Tracking"
2. To stop tracking tap: "Stop Tracking" (The locations collected will instantly upload to the cloud)
3. To view a list of active report maps in Lastmiler tap: "My Active Maps"
4. Select one map

- You can now view and zoom the shape of the selected map
- Tracked progress is indicated as red snail trails
- If you are in the area a blue location dot will appear
- You can now go out of the App having it running and tracking in the background
- NOTE: The "Location indicator" icon must be active and visible in the top of your device's screen at all time!

## Important notes

- It is very important to follow all the previous steps so that "*Notifications*", "*Location access*", "*Physical activity*", "*Battery usage*" and "*Background activity*" is set correctly (On). Otherwise the tracking will not work!

- While using the App: The Location indicator must be visible at all time in the top of your screen. If this icon is not shown or is marked disabled, it is a direct sign that the tracking is not working on your device.

- Make sure that you are not using "Power Saving Mode" on your device while using the Lastmiler App. This might over time stop the app running in the background and the tracking will stop work.

- During the running of the app you might be hinted by your device's system to "Optimise battery" or similar. Do not activate any such features while running the Lastmiler App or otherwise the device's system might over time stop the app running in the background and tracking will stop work.
