# Setup and Monitor Live Reports

Live Reports give you real-time visibility into distributor activity across your project areas. You can create a report, assign users, and select specific maps to track. As distributors operate, their movement history is recorded and displayed visually on the map. You'll also be able to monitor area coverage progress and view hourly location posts through the dashboard.

## Create a Live Report

To create a live report go to the **"Reporting"** page.

![Empty reports table](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/1-empty-report-list.v1.png)

Click on the **"Create Report"** button in the top right corner.

![Create report type selection modal](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/2-report-type-selection-modal.v1.png)

- You will be prompted to select the type of report you want to create.
- After selecting the report type, you will be taken to the report creation form.

> The difference between the **"Completeness of maps, fixed time"** and **"Tagged users, fixed time"** is that the first offers property coverage.

![Filled completeness of maps report form](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/3-filled-report-form.v1.png)

In the form:

- In the **"Name"** field, type a name for your report.
- In **Select tag**, choose the tag that includes all users you want to track.
- In **Selected dates**, set the start and end dates.
- In **Map visibility for mobile users**, choose how maps will appear in the mobile app:
  - **"None"** means mobile users will not see any map.
  - **"Only if in map"** means they will only see maps where they are physically located.
  - **"All"**  shows all maps in the report.
- **Map selection**:
  - Click the dropdown in the top left corner of the Google map.
  - Select a folder from the list. Once selected, all areas from that folder will be drawn on the map with names and outlines.
  - Click any area to add it to your report. Selected areas will turn red and appear in the list on the right.  
  *(You can select areas from multiple folders)*
  - To remove a selected area, click the area on the Google map again or click the "x" next to its name in the side panel.
- For reports using **"Completeness of maps, fixed time"**, you will also see a Property type option at the bottom. You can include **"Residential only"**, **"Commercial only"**, or both.

Click **Complete** to create your report.

## Edit Report

To edit an existing report, go to the **"Reporting"** page and click on the **"Edit"** button next to the report you want to modify.

![Edit report button](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/10-edit-report.v1.png)

## Delete Report

From the **Edit** report form, you can also delete the report by clicking on the **"Remove Report"** button at the bottom of the form.

## Viewing and Monitoring Live Reports

![Report list with newly created report](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/4-created-report-in-report-list.v1.png)

To view and monitor your live reports, from the **"Reporting"** page, click on the **"View"** button next to the report overview.

### Report Overview

![Report overview](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/5-report-overview.v3.png)

In the top center of the page you can see the report name, type (e.g., "Completeness of maps, fixed time"), and the start and end dates of the report.

The main area of the page is the map, which displays the areas, names, distributors history (represented by gray dots), and area property coverage in percents.

> To customize the report overview, you can use the checkboxes above the map.

To see more details for any area, click on it.

### Report Detailed View

Here you have real-time information about the selected report, including the map with the area of interest, property coverage, and distributor history.

![Report detailed view](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/6-report-detailed-view.v1.png)

In the report detailed view, you can see more granular information about the selected area in the side panel right of the map. This includes:

- The name of the area
- The percentage of properties covered in the area
- A count of properties touched by distributors
- Checkbox to show/hide missed properties on the map
- A list of distributors assigned to the report, and checkbox for each user to show/hide their history on the map

The map now shows detailed distributor information:

- The oldest location is represented by a white circle with a black border
- The newest location is represented by a black circle with a white border.  
*(If the gray halo around the newest location indicates that the distributor is currently active in the area)*
- The gray line represents the path of the distributor, showing their movement history.

To view detailed location information, simply zoom on the area of interest on the map.

![Report detailed location view](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/7-tracking-point-details.v2.png)

The red dots will apear along the distributor path, hovering over them will show you various information about the location, like date, time, speed and battery level.

## Dashboard

The dashboard provides an overview of all live reports, allowing you to monitor their progress and performance.

### Current Reports

To view the report progress of all active reports, go to the **"Reporting"** page and click on the **"Current Reports"** tab.

![Current reports dashboard](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/8-dashboard.v1.png)

Here you will see all of your active reports, along with the overal progress of each reportin percentage and in total number of properties covered. You can also see the progress for each individual map within the report.

These reports can be archived by clicking on the **"Archive"** button next to the report name. You can find archived reports in the **"Archived Reports"** tab and restore them if needed.

### User Activity

To view the activity of all users, go to the **"Reporting"** page and click on the **"User Activity"** tab.

![User activity dashboard](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/9-user-activity.v1.png)

Here you can select a user tag to display all users within that tag, then select a specific date to view post activity within a 24-hour span for that day. The activity is visualized using color-coded boxes for each hour:

- **Gray boxes**: No activity (0 posts)
- **Yellow boxes**: Low activity
- **Green boxes**: High activity

You can hover over any specific hour to see the exact number of posts for that time period. For the current date, a blue indicator appears below the current hour to show real-time progress.

## Report Sharing

Report can be shared privately with your customers, or via a public link. To share a report, go to the **"Reporting"** page and click on the **"Share"** button next to the report you want to share.

### Sharing with Customers

![Share report modal filled](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/11-share-report.v1.png)

- Enter the email address of the user you want to share the report with in the input on the left side
- Pick a date on the left side to which the user will have access to the report.  
*(If you leave the date empty, the user will have access to the report indefinitely, or until you remove them)*
- Click **"Add"** to share the report with the customer.
- The **"Show locations marks on map"** will make properties visible on the map for your customers when toggled on.

![Share report modal with customer shared](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/12-share-report-with-customer.v1.png)

You will see the list of the users you have shared the report with.

The **"Share status"** column shows if the report sharing has expired for that particular customer.

To unshare the report with a customer, click on the **"Remove"** button in the row of the user you want to remove.

### Sharing via Public Link

To share a report via a public link, click on the **"URL Link"** tab in the share report modal.

![Share report modal with public link](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/13-share-report-via-public-url.v2.png)

- You can set the expiration date for the public link by setting the date in the **"Share until end of"** field. If you leave the date empty, the link will be valid indefinitely.
- Click **"Generate link"** to create the public link.

![Public link generated](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/14-shared-report-via-public-url.v1.png)

You can copy the generated link and share it with anyone. The public link will allow users to view the report without needing to log in.

### Revoking the Public Link

If you want to revoke the public link, simply click on the **"Revoke link"** button in the share report modal. This will invalidate the public link and users will no longer be able to access the report via that link.

## View Shared Report Status

![Shared report status](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/setup-and-monitor-live-reports/screenshots/15-share-report-status.v1.png)

Visual cue that the report is shared with a customer or via public link is that the **"Share"** button in the report list will replaced with **Link** icon in case that the report is shared via public link, or with **Users** icon in case that the report is shared with a customer.

You can glance additional information about the shared report by hovering over the **Link** or **Users** icon. This will show you the validity of the public link or the list of customers with whom the report is shared, along with their share status.
