From 7eeefc791d54c056ea33c8059e4630f4aa7eb9cd Mon Sep 17 00:00:00 2001 From: Lukasz Andersson Date: Fri, 1 Aug 2025 12:50:01 +0000 Subject: [PATCH] Update 1. Login and Reset Password --- 1.-Login-and-Reset-Password.md | 74 +++++++++++++++------------------- 1 file changed, 32 insertions(+), 42 deletions(-) diff --git a/1.-Login-and-Reset-Password.md b/1.-Login-and-Reset-Password.md index f89e2b4..4f890b6 100644 --- a/1.-Login-and-Reset-Password.md +++ b/1.-Login-and-Reset-Password.md @@ -1,93 +1,83 @@ # Login and Password Reset Guide -This guide provides step-by-step instructions for logging into your **Lastmiler** account and resetting your password if needed. +This guide provides clear instructions for logging into your Lastmiler account and resetting your password if needed. ## Login -To access your account, open your preferred web browser and go to: +To access your account, open your web browser and go to: [https://app.lastmiler.com](http://app.lastmiler.com/) ![Login Screen](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/login-and-reset-password-assets/01-lastmiler_web_login.png) -On the login screen, you will see two input fields: +On the login page, you will see two input fields: -- **Enter your email address** – Type the email address associated with your Lastmiler account (e.g. `johndoe@lastmiler.com`). -- **Enter your password** – Type your account password. +- Enter your email address: type the email address registered to your Lastmiler account (for example, `johndoe@lastmiler.com`) +- Enter your password: type your account password -Click the red **Log in** button to continue. +Click the red "Log in" button to continue. -If the credentials are correct, you will be signed in and redirected to your dashboard. +If your login details are correct, you will be signed in and redirected to your dashboard. -If you have forgotten your password, click the green link labeled **Did you forget or want to reset password?** to start the password reset process. - ---- +If you have forgotten your password, click the green link labeled "Did you forget or want to reset password?" to begin the password reset process. ## Resetting Your Password -If you are unable to log in because you have forgotten your password, follow these steps to reset it. +If you are unable to log in because you forgot your password, follow these steps to reset it. -### Step 1: Click the Password Reset Link +### Step 1: Click the reset password link -On the login page, just above the red **Log in** button, click the green link: -**Did you forget or want to reset password?** +On the login page, just above the red "Log in" button, click the green link: +"Did you forget or want to reset password?" ![Reset Password Link](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/login-and-reset-password-assets/02-lastmiler_web_login_reset_password_link_highlighted.png) -This will take you to the password reset screen. +You will be taken to the password reset screen. ---- - -### Step 2: Request a Password Reset +### Step 2: Request a password reset ![Request Password Reset](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/login-and-reset-password-assets/03-lastmiler_web_reset_password_reset_process_initialization_request.png) On the password reset screen: -- In the **Email** field, enter the email address linked to your account. -- Click the red **Request password reset** button. +- Enter your email address in the "Email" field +- Click the red "Request password reset" button -You will receive an email with instructions for resetting your password. +An email will be sent with instructions to reset your password. ---- +### Step 3: Open the password reset email -### Step 3: Check Your Inbox - -Look for an email from **Lastmiler** with the subject _Password Reset Request_. +Check your inbox for an email from Lastmiler with the subject "Password Reset Request". ![Password Reset Email](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/login-and-reset-password-assets/05-lastmiler_web_reset_password_email_confirmation_code.png) -- The email includes a six-digit **PIN code** (e.g. `451172`) that you will need to verify your identity. -- This PIN code is valid for 10 minutes. -- Click the **Reset password** link in the email. If the link does not open, copy the full URL and paste it into your browser's address bar. +- The email contains a six-digit PIN code, such as 451172. This code is required to verify your identity +- The PIN code is valid for 10 minutes +- Click the "Reset password" link in the email. If the link does not work, copy the full URL and paste it into your browser's address bar ---- +### Step 4: Complete the password reset form -### Step 4: Complete the Password Reset Form - -After clicking the link in the email, you will be redirected to the password reset form. +After clicking the email link, you will be taken to the password reset form. ![Reset Password Form](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/login-and-reset-password-assets/06-lastmiler_web_reset_password_reset_form.png) -Fill in the form as follows: +Fill in the form: -- Confirm your email address in the **Email** field. -- Enter your new password in the **New password** field. -- Re-enter the same password in the **Repeat new password** field. -- Enter the six-digit **PIN code** from the email. +- Make sure your email address is correct in the "Email" field +- Enter your new password in the "New password" field +- Re-enter your new password in the "Repeat new password" field +- Enter the six-digit PIN code from the email -Once complete, click the red **Reset Password** button. - ---- +Click the red "Reset Password" button to confirm. ### Step 5: Confirmation After submitting the form: -- A confirmation message will appear, along with a link to return to the login page. +- A confirmation message will appear with a link to return to the login page ![Password Reset Confirmation](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/login-and-reset-password-assets/07-lastmiler_web_reset_password_reset_confirmation_screen.png) -- You will also receive a confirmation email with the subject _Password successfully reset_. +- You will also receive a confirmation email from Lastmiler with the subject "Password successfully reset" ![Password Reset Confirmation Email](https://gitea.redburst.com/lastmiler-knowledge-base/Manager/raw/branch/main/login-and-reset-password-assets/08-lastmiler_web_reset_password_reset_confirmation_email.png)