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Page: 2. Install, Configure, and Run the Mobile App (iOS)
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1. Install, Configure, and Run the Mobile App (Android) 2. Install, Configure, and Run the Mobile App (iOS)
1 2. Install, Configure, and Run the Mobile App (iOS)
Jelena Djakovic edited this page 2025-09-05 15:03:03 +02:00
Table of Contents

How to securely install and run the Lastmiler mobile app

Prerequisites

Your iPhone should be running at least iOS 12.0. We recommend using the latest version available (currently iOS 18). To check your iOS version go to Settings > General > About > iOS Version. If a system update is available, install it via Settings > General > Software Update.

Ensure your device is signed in and has access to the App Store.

The installation

Installing Lastmiler app from App Store

  1. Start the "App Store"
  2. Select top search bar
  3. Search for "lastmiler"

Installing Lastmiler app from App Store

  1. Select the Lastmiler App in the results list
  2. Start installation
  3. Wait for installation to complete, then tap "Open"
    (You can also find the app on the home screen or using Spotlight Search)

Using the App for the first time

Starting Lastmiler App For The First Time

Make sure the Lastmiler App is open and that the login page is displayed.

  1. Enter your Email and Password, then tap "Login"
  2. Tap "Tracking" in the main menu
  3. Tap the "Start Tracking" button at the bottom of the screen

Configuration of the App

Configuring Lastmiler when starting tracking for the first time

When starting tracking for the first time, respond to the following prompts:

  1. For "Background Locations Access", tap "I understand"
  2. For "Allow Lastmiler to access this device's location?", tap "While using the app"

Configuring Lastmiler when starting tracking for the first time

  1. For "Allow Lastmiler to also use your location even when you are not using the app?", tap "Change to Always Allow"
  2. For "Lastmiler Would Like to Access Your Motion & Fitness Activity", tap "Allow"

Running the App

Once configured, run the Lastmiler App and begin tracking:

  1. Tap "Stop Tracking" to end tracking
    (Location data is uploaded to the cloud automatically)

Start tracking after the configuration

  1. Tap "My Active Maps" to view available maps

Viewing active maps

  • Tap on a map to view it
  • Red lines show tracked progress
  • A blue dot indicates your live position if in the area

You may now leave the app running in the background.

Tracking active OS indicator

The Location indicator icon must remain active and visible at the top of your screen at all times.

Important notes

  • The application will only run properly if all configuration steps are fully completed.
  • While using the app, the Location icon must be visible in the status bar. If it disappears or is disabled, tracking is not working.
  • Do not use Power Saving Mode while tracking. It may cause the app to stop running in the background.
  • Do not activate any Battery Optimization prompts during app usage. These may stop background tracking over time.