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Add first draft of installation and configuration guide for Lastmiler mobile app on iOS

Jelena Đaković 2025-09-04 13:33:41 +02:00
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# How to securely install and run the Lastmiler mobile app
## Prerequisites
Your iPhone should be running at least iOS 12.0. We recommend using the latest version available (currently iOS 18). To check your iOS version go to `Settings > General > About > iOS Version`. If a system update is available, install it via `Settings > General > Software Update`.
Ensure your device is signed in and has access to the **App Store**.
## The installation
<!-- ![Installing Lastmiler app from App Store]() -->
1. Start the **"App Store"**
2. Select top search bar
3. Search for **"lastmiler"**
<!-- ![Installing Lastmiler app from App Store]() -->
1. Select the Lastmiler App in the results list
2. Start installation
3. Wait for installation to complete, then tap **"Open"**
*(You can also find the app on the home screen or using Spotlight Search)*
## Using the App for the first time
<!-- ![Starting Lastmiler App For The First Time]() -->
Make sure the Lastmiler App is open and that the login page is displayed.
1. Enter your **Email** and **Password**, then tap **"Login"**
2. Tap **"Tracking"** in the main menu
3. Tap the **"Start Tracking"** button at the bottom of the screen
## Configuration of the App
<!-- ![Configuring Lastmiler when starting tracking for the first time]() -->
When starting tracking for the first time, respond to the following prompts:
1. For **"Background Locations Access"**, tap **"I understand"**
2. For **"Allow Lastmiler to access this device's location?"**, tap **"While using the app"**
3. For **"Allow Lastmiler to also use your location even when you are not using the app?**", tap **"Change to Always Allow"**
4. For **"Lastmiler Would Like to Access Your Motion & Fitness Activity"**, tap **"Allow"**
## Running the App
Once configured, run the Lastmiler App and begin tracking:
<!-- ![Start tracking after the configuration]() -->
1. Tap **"Stop Tracking"** to end tracking
*(Location data is uploaded to the cloud automatically)*
2. Tap **"My Active Maps"** to view available maps
<!-- ![Viewing active maps]() -->
- Tap on a map to view it
- Red lines show tracked progress
- A blue dot indicates your live position if in the area
You may now leave the app running in the background.
<!-- ![Tracking active OS indicator]() -->
**The Location indicator icon must remain active and visible at the top of your screen at all times.**
## Important notes
- All configuration steps must be completed to ensure Notifications, Location access, Physical activity access, Battery usage, and Background activity are enabled.
- While using the app, the Location icon must be visible in the status bar. If it disappears or is disabled, tracking is not working.
- Do not use **Power Saving Mode** while tracking. It may cause the app to stop running in the background.
- Do not activate any **Battery Optimization** prompts during app usage. These may stop background tracking over time.